Add a payment method

October 31, 2024

Before you hit the road make sure to upload a payment method! Read our step-by-step instructions below to learn how.

Fluid Truck App

Step-by-Step Instructions

  1. Within the App, open your Account Menu in the upper left-hand corner. 
  2. Select the Billing Tab.
  3. Under Borrower billing, select Payment Methods
  4. Available payment options will be listed on this page, if you’d like to add a new payment option click the Add Payment Method link.
  5. Select Your Payment Method of choice - Debit Card or Credit Card (For Bank Accounts, please check the Pay-As-You-Go "how to" page for more details).
  6. Enter the required payment information. If this is the first card on file for the account, make sure you enable the set as default button. Then click Save. 
  7. You will return to the Payment Methods screen and should see the newly added payment method within the entries field.

Congrats! Your payment has been added!

If applicable: Activating the charger with RFID
If the charging station requires RFID activation, check your keys for an RFID tag.

Follow these steps:
1. Activate the charging station by tapping the tag against the charging station. 
2. Wait for the charger to activate.
3. Plug the charger into the vehicle. 
4. Make sure the vehicle is charging before leaving.